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We will then provide details for the return process.

The goods must be unused and nothing must have been opened.

Notify us of the cancellation in writing / email within seven working days of delivery.

You may cancel your order providing that you follow the following guidelines: In the rare occurrence that your order arrives in a broken or damaged condition, we kindly request that you notify us via email within 24 hours of receiving the package in order to initiate a claim.

For orders within Cyprus the payment can be made at the time of the pick up at any Akis Express branch.

Shop online at on your desktop, tablet or smartphone.

Please note that this service is available by phone request only. The cost of this service ranges from 25 to 150 Euros, depending on your location. Lastly, for special occasions, we provide an exclusive chauffeur service for direct delivery, ensuring your package reaches its destination within a few hours from the time of order. The estimated delivery time for this service is typically 1-3 working days, depending on your location. The parcel will be made available for pickup on the same day of ordering (subject to the time of order) or by the next working day (based on your chosen location).Īdditionally, we provide Door-to-Door services for an additional fee (Depending on your location), ensuring that your package is delivered directly to your specified address. It is important to note that the clearing process and time are not included in the transit time since they are beyond our control.ĭeliveries within Cyprus: We will deliver your package to the nearest Akis Express branch at no extra cost.

With express courier service, delivery times range from 2 to 7 working days depending on your location.įor international orders outside of the European Union, any applicable local taxes, clearing charges, and similar fees are the sole responsibility of the buyer. Alternatively, you have the option to select express courier service for an additional cost. Please note that delivery via standard postage may take up to 28 working days. Orders shipped outside of Cyprus are dispatched through standard postage services, which are registered and come with tracking numbers. DELIVERY – LOCAL & INTERNATIONAL Shipping

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